Privacy Policy
Last updated: March 15, 2026
SASH (Smart Assisted Housing) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or reside in a SASH home with integrated remote patient monitoring technology.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number, and mailing address
- Date of birth and demographic information
- Housing application information and financial details
- Emergency contact information
- Government-issued identification numbers (as required for housing eligibility)
Health Information
For residents using our Remote Patient Monitoring (RPM) services, we collect:
- Vital signs data (blood pressure, heart rate, oxygen saturation, temperature)
- Medical device readings and alerts
- Health condition information and medical history (as provided by healthcare providers)
- Medication adherence data
- Fall detection and emergency alert information
Note: Health information is subject to additional protections under HIPAA. Please see our HIPAA Compliance Statement for details.
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website addresses
- Device information and unique identifiers
- Cookies and similar tracking technologies
We use the information we collect to:
- Process housing applications and manage tenancy agreements
- Provide remote patient monitoring services and health alerts
- Communicate with residents, healthcare providers, and emergency contacts
- Improve our housing designs, healthcare technology, and services
- Comply with legal obligations and respond to government requests
- Conduct research and analytics to enhance SASH program effectiveness
- Send administrative information, updates, and security alerts
- Prevent fraud, ensure safety, and protect our legal rights
Healthcare Providers
We share health information with authorized healthcare providers, physicians, nurses, and care coordinators involved in your medical care, in accordance with HIPAA regulations and your signed authorization.
Service Providers
We may share information with third-party vendors who perform services on our behalf, including:
- Cloud storage and data hosting providers
- Medical device manufacturers and RPM technology vendors
- Payment processors and financial institutions
- Construction and property management companies
All service providers are contractually obligated to protect your information and use it only for authorized purposes.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or to:
- Comply with legal processes and law enforcement requests
- Protect the rights, property, and safety of SASH, our residents, or the public
- Respond to medical emergencies or imminent threats to health or safety
- Enforce our agreements and policies
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
We implement administrative, technical, and physical security measures to protect your information, including:
- Encryption of data in transit and at rest using industry-standard protocols
- Secure access controls and authentication requirements
- Regular security audits and vulnerability assessments
- Employee training on data privacy and security practices
- HIPAA-compliant infrastructure for protected health information
- Incident response and breach notification procedures
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach affecting your information.
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Restriction: Request limitation on how we use your information
- Portability: Request transfer of your information to another service provider
- Objection: Object to certain uses of your information, such as marketing
- Withdraw Consent: Withdraw consent for data processing (where consent is the legal basis)
For health information rights under HIPAA, please see our HIPAA Compliance Statement.
To exercise your rights, please contact us at [email protected]or call (555) 123-4567. We will respond to your request within 30 days.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
- Housing application and tenancy records: 7 years after lease termination
- Health information: 6 years after last service date (or longer as required by state law)
- Financial records: 7 years for tax and audit purposes
- Website analytics: 2 years
- Marketing communications: Until you unsubscribe
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at [email protected], and we will take steps to delete such information.
For families with children residing in SASH homes, we collect only information necessary for housing and healthcare services, with appropriate parental consent.
SASH operates in Ghana, Botswana, and the United States. Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.
When we transfer information internationally, we implement appropriate safeguards, including:
- Standard contractual clauses approved by regulatory authorities
- Data processing agreements with service providers
- Compliance with applicable data protection regulations in each jurisdiction
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending email notifications to registered users
- Providing written notice to SASH residents
Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
SASH Privacy Office
Email: [email protected]
Phone: (555) 123-4567
Mail: SASH Privacy Office
123 Housing Boulevard
Champaign, IL 61820, USA
For health information inquiries, contact our HIPAA Privacy Officer at [email protected].